Help Center
  1. Help Center
  2. HR

Change request

Required fields are marked with an asterisk*
Drag and drop files, paste screenshots, or browse
Powered by Jira Service Management
{"xsrfToken":"93786829f6ce2c24bd7e1d4192ce5c2adb362048_lout","branding":{"id":"4","key":"hr","name":"HR","portalBaseUrl":"/servicedesk/customer/portal/4"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d1ed2770-2303-4b42-818a-3353783626ad/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZDI5MWY0NC03MGRkLTQzNWMtOTM2Yi04ZjRiZDkxNjdkNDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQxZWQyNzcwLTIzMDMtNGI0Mi04MThhLTMzNTM3ODM2MjZhZCI6WyJyZWFkIl19LCJleHAiOjE3NTE2MjEyMDAsIm5iZiI6MTc1MTYyMDYwMH0.FjYvfesACC8tZAyH4YDwXWH04w4JGsBd3zEaG9qs8tM&client=7d291f44-70dd-435c-936b-8f4bd9167d42&mode=fit","logoId":"d1ed2770-2303-4b42-818a-3353783626ad","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#445deb","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"hr","projectId":10129,"serviceDeskId":4,"name":"HR","description":"<p>Welcome! You can raise a request for HR using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"35","name":"Change request","descriptionHtml":"","callToAction":"Change request","introHtml":"<p>Send a request to make changes to your information.</p>","icon":10605,"iconUrl":"https://idenfy-ivs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10605","groups":[9],"key":""},{"id":"36","name":"Questions for HR","descriptionHtml":"","callToAction":"Questions for HR","introHtml":"<p>Send us a question or make a general request.</p>","icon":10638,"iconUrl":"https://idenfy-ivs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10638","groups":[9],"key":""},{"id":"37","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10616,"iconUrl":"https://idenfy-ivs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10616","groups":[],"key":""}],"reqGroups":[{"id":9,"name":"General"}],"orderMapping":{"9":[35,36]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"29b79433-ca10-3c81-a54a-775f7bc4d93b","appLinkName":"System Confluence","appLinkUrl":"https://idenfy-ivs.atlassian.net/wiki","spaceKey":"HR","spaceName":"HR","spaceUrl":"https://idenfy-ivs.atlassian.net/wiki/spaces/HR","isServer":false},"labels":[],"projectKey":"HR","serviceDeskId":4,"kbLinkDomainURLs":["https://idenfy-ivs.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZDI5MWY0NC03MGRkLTQzNWMtOTM2Yi04ZjRiZDkxNjdkNDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTI5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE2MjE4MDAsIm5iZiI6MTc1MTYyMDYwMH0.7qgxHWSMZHKCm3k0XWGc71Jub3e39ICG5zoPQvyzziQ","targetCollection":"upload-project-10129","endpointUrl":"https://api.media.atlassian.com","clientId":"7d291f44-70dd-435c-936b-8f4bd9167d42","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":35,"projectId":10129,"issueType":{"id":"10144","name":"Change request"},"form":{"name":"Change request","descriptionHtml":"","callToAction":"Change request","intro":"<p>Send a request to make changes to your information.</p>","instructions":"","icon":10605,"iconUrl":"https://idenfy-ivs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10605","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"What information do you need changed?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Provide the details of your change request","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Please attach relevant documents","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/35","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/35","calendarParams":{"firstDay":0,"date":"2025-07-04T12:16:40+0300","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"29b79433-ca10-3c81-a54a-775f7bc4d93b","appLinkName":"System Confluence","appLinkUrl":"https://idenfy-ivs.atlassian.net/wiki","spaceKey":"HR","spaceName":"HR","spaceUrl":"https://idenfy-ivs.atlassian.net/wiki/spaces/HR","isServer":false},"labels":[],"projectKey":"HR","serviceDeskId":4,"kbLinkDomainURLs":["https://idenfy-ivs.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZDI5MWY0NC03MGRkLTQzNWMtOTM2Yi04ZjRiZDkxNjdkNDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTI5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE2MjE4MDAsIm5iZiI6MTc1MTYyMDYwMH0.7qgxHWSMZHKCm3k0XWGc71Jub3e39ICG5zoPQvyzziQ","targetCollection":"upload-project-10129","endpointUrl":"https://api.media.atlassian.com","clientId":"7d291f44-70dd-435c-936b-8f4bd9167d42","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=idenfy-ivs","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"93786829f6ce2c24bd7e1d4192ce5c2adb362048_lout","baseUrl":"https://idenfy-ivs.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://idenfy-ivs.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"7d291f44-70dd-435c-936b-8f4bd9167d42","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"c7bd4d2aa23548f28d115e73501cc2fe","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}